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SERVICES THAT DELIVER
03 / SMARTYGOV

Make public procedures easier to complete.

A request completed without unnecessary steps can make a real difference. Simplify the experience and equip public teams to respond.

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SMARTYGOV · 03
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Government that resolves

✓Fewer unnecessary steps
✓Coordinated teams and processes
✓Clear status and follow-up
✦ Digital government
THE OUTCOME THAT MATTERS

Before a tool, a better public experience.

SmartyGov connects your institution’s technical capabilities with consistent public experiences, aligned with its standards, identity and teams.

Government that resolves
✓Fewer unnecessary steps
✓Coordinated teams and processes
✓Clear status and follow-up
Benefits for people

Public procedures should not be an obstacle course.

Fewer repeated steps and better tracking for residents; more effective tools for public employees and technical teams.

Service builderWorkflowsRequest tracking
HOW IT BECOMES POSSIBLE

The technology behind that experience

⇄ Services & workflowsIllustrative workflow
01Application✓
02Validation✓
03Review✓
04Notification✓
Illustrative demonstration; not connected to live systems.
CAPABILITIES FOR YOUR TEAMS

Build services around institutional standards.

From application to decision, teams can design and review every stage.

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Visual builder

Configure forms and screens using shared components.

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Flows and validations

Model decisions, tasks, approvals and notifications.

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Quality standards

Apply institutional rules and accessibility criteria.

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Technical control

Review configurations, integrate systems or export code when needed.

✦ Built-in artificial intelligence

AI assistance for workflow creation.

AI can suggest steps, questions, rules and notifications based on the procedure and institutional criteria. Your team reviews before any service goes live.

✓ Your team stays in control
An AI-assisted suggestion

“Digitize an authorization request with review and notifications.”

✦ SmartyGov AI

Suggested flow: application, document validation, responsible-team review, decision and notification. Technical validation pending.

Illustrative demonstration; not connected to live systems.
How it works in practice

From people’s needs to digital services.

01

Describe

Identify requirements and obstacles.

02

Build

Set up forms, tasks and notifications.

03

Validate

Review with technical and accountable teams.

04

Improve

Publish, measure and refine incrementally.

Next step

Let’s discuss the change you want to drive.

Tell us what the people you serve need most. Together, we can explore a gradual roadmap with measurable goals.

Contact SmartyGov ↗